000 00265nam a2200109Ia 4500
008 201121s9999 xx 000 0 und d
100 _aCHAKRAVATI,B.K.
245 0 _aCONCEPT OF FRONT OFFICE MANAGEMENT
260 _bN.D.APH CORP
_c2006
300 _c314
942 _cBK
999 _c10563
_d10563