000
00282nam a2200121Ia 4500
008
201121s9999 xx 000 0 und d
100
_a
SINGH Y.P.
245
0
_a
EFFECTIVE SERVICE MANAGEMENT
250
_a
1ST
260
_b
N.D. ANMD PUB P. LTD
_c
2011
300
_c
270
942
_c
BK
999
_c
10643
_d
10643